The hotel offers 317 rooms, 5 conference halls from 33 to 67 m2-, one restaurant with 180 seats, bar, free wifi and 24/7 service with 15 minutes guest satisfaction guarantee.
- Take reservations over the phone, by fax or internet, and handles all associated operations;
- Increase room sales in line with the brand and hotel's sales policy;
- Ensure that information is passed on to the people concerned;
- Confirm reservations;
- Take care over written communications.
- Fluent English, а 2nd language would be a plus;
- Good listening and analytical skills, attention to details;
- Excellent telephone skills;
- Diploma or degree in hospitality is preferred;
- Preferably has 1 or 2 years' experience in a customer service or telephone contact position, Opera user
- Guest oriented and service minded;
- Stable work in accordance with Russian Labor Code in an international company;
- Participation in a startup project;
- "Best employee" nomination and international professional competition "Accor professional challenge"
- Free meals in hotel cafeteria;
- Medical insurance;
- Annual bonus based on results;
- Opportunities for professional and career growth;
- Loyalty Program for employees «Bienvenue ACCOR», which offers discounts on accommodation in hotels and group services (car-rental service, restaurants, SPA- centers, etc.).